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Wireless Problems?

  • I keep losing my wireless connection or getting an error message that says "Wireless network not connected".
  • My wireless connection keeps getting disconnected and reconnected or just keeps saying "Wireless network connection is now connected" over and over.
  • My computer tells me that there are wireless networks available, but doesn't let me connect.
  • I can't find my wireless network.
  • I can't remember my wireless network password (encryption key)
  • I have no signal (often referred to as "dead spots") in parts of my house where I want to be able to use my laptop.
  • Even though I'm not moving around, my wirelesss connection shows that the signal gets stronger and weaker and sometimes just disconnects.
  • My computer says I have a strong wireless network connection, but I can't access the Internet or email.
  • I have a strong wireless network connection and can get to the Internet, but I can't print to my shared printer or access shared drives on other computers in my network.
  • I get an error message that reports "There is an IP address conflict with another system on the network" or "The system has detected a conflict for IP address..."
  • I get errors while connecting or reconnecting to my wireless network like "Limited or no connectivity" or "Unable to renew IP address."


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How can The Nerds help?

Your nerd arrives with the knowledge and expertise to identify the sources of wireless networking, connection, and security problems, and can usually solve them during the service call. Sometimes the problem isn't with your equipment, but is caused by conflicts with neighboring equipment. In this case, your nerd can reconfigure your equipment to give it a unique identity and secure access while configuring your wireless computers to ignore neighboring networks. Sometimes the problem is caused by conflicts with non-network equipment such as cordless phones or household appliances. In this case, your nerd can recommend alternative technologies that don't conflict, or wireless equipment that is designed specifically to overcome such conflicts. Sometimes, your nerd can resolve signal related problems by changing wireless channels (the radio frequency your network operates on), by relocating your wireless router to a physical location that provides better wireless signal coverage where you need it, or by adding a wireless repeater device or specialty antennas to your network.

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